Comparison
Optanik vs Syncro
Syncro combines RMM and PSA for MSPs at a per-user price; Optanik combines RMM, help desk, password vault and meetings at a per-endpoint price. Features and published prices, checked November 9, 2026.
Syncro is an RMM and PSA platform aimed mainly at managed service providers, priced per user with unlimited endpoints. Optanik is endpoint management priced per endpoint with technicians free, plus a help desk, a password vault and video meetings that share the same login.
Pricing at a glance
| Optanik | Syncro | |
|---|---|---|
| Pricing model | Per endpoint, technicians free | Per user (technician), endpoints unlimited |
| Entry plan | $2.00 per endpoint per month | Core: $129 per user per month billed annually, or $159 monthly |
| Higher plan | Volume pricing: $1.75 from 5,001, $1.50 from 10,000 | Team: $179 annually, $209 monthly |
| Help desk | Optanik Support, $10 per technician (owner free with a paid endpoint) | Included (helpdesk and ticketing) |
| Free option | Free forever on 1 endpoint | Free trial |
At $129 per user, Syncro matches Optanik's endpoint cost at about 65 endpoints per technician. Below that ratio Optanik usually costs less; well above it, Syncro's flat per-user price can win.
Features side by side
| Capability | Optanik | Syncro |
|---|---|---|
| Windows patching | Yes | Yes (automated Windows patch management) |
| macOS and Linux patching | Yes | Not listed on the pricing page |
| Third-party app patching | Yes | Not listed on the pricing page |
| Remote access | Built-in unattended remote control | Splashtop remote desktop |
| Scripting and automation | IF/THEN rules, schedules, 162 playbooks | Scripting engine with script library, policy inheritance |
| Ticketing | Optanik Support | Helpdesk and ticketing |
| Invoicing, estimates, recurring billing | No | Yes (PSA) |
| Microsoft 365 management | No | Team plan |
| Password vault | Keyring, filled from the fleet | Credential management |
| Documentation | No | Documentation module |
| Video meetings | OptaMeet | Not included |
| Overlay network and hosted domain | Yes | Not listed |
Where Syncro is the stronger choice
- You run an MSP and bill clients. Syncro's PSA handles estimates, invoices, payments and recurring billing; Optanik Support doesn't invoice.
- Microsoft 365 management. Syncro's Team plan adds Entra ID sync and M365 security baselines.
Where Optanik is the stronger choice
- Internal IT and small fleets. Pay per computer, add technicians for free, and start with one free machine.
- Mixed operating systems. Patch Windows, macOS and Linux and their common apps under one policy model.
- Network, identity and meetings. The Optanik Network with device isolation, a hosted Optanik Domain, and OptaMeet meetings that write summaries back to tickets.
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