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RMM for MSPs: every client in its own branded workspace, technicians free.
Optanik gives MSPs white-labeled client workspaces, unattended remote control, patching, automation, client-ready reports and a help desk, at $2 per endpoint with no per-technician fees.
Optanik is built so an MSP can run many clients from one account without paying for every technician. Each client gets its own workspace with your branding, the endpoints share one license pool and one bill, and the help desk sees tickets from every workspace you support.
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Why MSPs pick Optanik
| What MSPs need | How Optanik does it |
|---|---|
| Separate clients | One workspace per client, each with its own groups, policies, users and reports |
| Your brand, not ours | Workspace name, custom login address, logos for the sidebar and login page, colors, light and dark |
| Grow the team without growing the bill | Technicians, Super Admins and custom roles are never billed in endpoint management |
| One license pool | All workspaces in an account share the endpoint licenses and one monthly bill |
| Reach machines without a VPN | Unattended remote control, PowerShell and SSH from the browser |
| Prove the work | Patch, security, BitLocker, inventory and availability reports per group, emailed on a schedule as PDF, CSV or Excel |
| Help desk across clients | Optanik Support's queue shows tickets from every workspace you support, each linked to the device |
Price the way MSPs bill
Optanik charges $2.00 per endpoint per month, $1.75 from 5,001 endpoints and $1.50 from 10,000, billed monthly with no contract. You can mark that up per seat in your own client pricing, and adding a technician never changes your cost. Help desk technicians are $10 each in Optanik Support, and the account owner's seat is free with a paid endpoint.
| Example MSP | Optanik monthly |
|---|---|
| 3 technicians, 12 clients, 400 endpoints | 400 × $2 = $800, plus 2 extra help desk seats × $10 = $820 |
| 6 technicians, 30 clients, 1,500 endpoints | 1,500 × $2 = $3,000, plus 5 × $10 = $3,050 |
Built for the work you actually do
- Automations with 162 playbooks fix disk space, stopped services and missing patches overnight, and open a ticket only when a person is needed.
- Share a group with a contractor to give them remote access to one client's machines without a full account.
- Remote Assist helps a client's new hire before their machine is enrolled.
- Keyring fills itself with each endpoint's admin login, IP addresses and BitLocker key, so your team stops keeping a passwords spreadsheet per client.
- REST API and MCP let your scripts, and AI assistants like Claude or ChatGPT, work across the fleet with read-only or full-access keys.
What Optanik doesn't do (yet)
Optanik doesn't invoice clients or track billable time, and it doesn't include backup or phone MDM. Most MSPs keep their PSA or billing tool for invoicing and use Optanik for the endpoints and the help desk.
See it on a real fleet, then try it on yours.
Open the live demo with nothing to install, or create a free account and add one machine. $2 per endpoint when you license a fleet.
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