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How to remote control a computer with Optanik

Take unattended control of a Windows, macOS or Linux desktop, open PowerShell or SSH, save VDI desktops and URLs, and help someone outside Optanik with Remote Assist.

Optanik gives you unattended remote access to every computer that runs the agent, straight from the browser. Nobody has to be at the computer to accept the session.

Open a remote session from Optanik Workspaces or Endpoints

Every computer's row on Workspaces and Endpoints has actions on the right: take remote control of its screen, open a PowerShell or SSH session, restart or update the agent, turn its alerts on or off, or remove it. Search finds a computer by its name, its user or its notes.

Workspaces · watch from 1:25 in the full Optanik tutorial

Use the Optanik device page

Click a computer's name to open its page. Overview shows live CPU, memory, disk and network graphs with a live picture of its screen. From the top of the page you can turn on auto login after reboot, so it signs back in on its own after a restart, or update its agent. The tabs show its hardware, installed software, patches, BitLocker key, deployed printers and drives, configuration policies and linked tickets.

Endpoints · watch from 4:59 in the full Optanik tutorial

Save a VDI desktop or a URL in Optanik

Add New → New VDI saves a computer as a desktop card, so anyone with access can open its whole desktop in a browser tab. Tick the terminal option to open SSH (macOS and Linux) or PowerShell (Windows) instead. Linux servers without a screen are SSH only.

Add New → New URL saves a website as a card. Choose a device, and the site opens through that computer's own network, which is ideal for router pages, printers and internal tools that aren't on the internet. Choose No Proxy to open it as a normal link.

Help someone outside Optanik with Remote Assist

Remote Assist is for a customer or a new hire whose computer isn't enrolled yet. They run a small portable app and read you the ID and one-time password it shows. Type them in and press Connect. The download link to send them is on the same page.

Remote Assist · watch from 4:40 in the full Optanik tutorial

Give a contractor access to only some computers

In Group Objects, Share group gives someone outside your workspace remote access to only that group's computers, without making them a full user.

More: How to automate fixes with Optanik automations and playbooks · How to build your Optanik Support public page and knowledge base · How to check fleet security and send reports with Optanik · How to connect scripts and AI to Optanik with the REST API, MCP and webhooks · How to deploy printers, mapped drives and settings with Optanik · How to deploy software with Optanik · How to install the Optanik agent on Windows, macOS and Linux · How to manage files on remote computers with Optanik · How to patch Windows, macOS and Linux with Optanik · How to run meetings in OptaMeet: schedule, rooms, recording and OptAi transcripts · How to set up Optanik Domain, Optanik DNS and Domain Users · How to set up Optanik Support and work tickets · How to set up the Optanik Network, LAN Sharing and device isolation · How to use Optanik Keyring: vaults, records, import and browser extensions