How to connect scripts and AI to Optanik with the REST API, MCP and webhooks

Create an Optanik REST API key

Settings → REST API lets your own scripts and tools use the same API the dashboard uses. Every key has one access level:

• Read-only can look but never change anything.
• Full access makes changes right away, with no second confirmation, so use it with care.

Create a separate named key for each integration, give it an expiry date, and revoke it any time. The page has ready-to-copy examples in cURL, PowerShell and Python.

Connect an AI assistant to Optanik with MCP

Settings → MCP Access connects an AI assistant, such as Claude, ChatGPT or Cursor, to your workspace, so you can ask questions or have it do the work in plain English. Each key is read-only or full access, and the page has setup steps for each AI client. AI Instructions gives you text to paste into the AI client that teaches it your workspace and makes it ask before it changes anything.

With full access, an AI can work Optanik Support tickets end to end: read the ticket and its linked device, install software, patch, reboot or schedule a reboot, change firewall rules, then reply and close the ticket. Keyring writes over MCP need a full key and a paid Keymaster seat.

Send Optanik events to other systems with webhooks

Settings → Webhooks sends alerts and ticket events to Slack, Discord, Google Chat or your own app, and shows exactly what each one receives. Add a destination with its address and an optional header or key. Add a signing secret and every request is signed, so the receiver knows it really came from Optanik.