What an Optanik Personal account is
Optanik has two account types: Business and Personal. Personal is for homelabs and your own and your household's computers. You choose Personal or Business when you sign up, and you can convert either way later in Optanik under Settings, General, Account type.
Optanik Personal pricing: free for 30 endpoints
An Optanik Personal account is free for up to 30 endpoints, with no time limit and no credit card. Each endpoint beyond 30 is $1 a month. There are no volume tiers or bulk discounts on Personal: every endpoint beyond 30 is $1 at any count. Paid endpoints add to the 30 free ones, so 40 endpoints is 30 free plus 10 paid, $10 a month.
Optanik Support and OptaMeet on a Personal account
Optanik Support (ticketing) and OptaMeet are not included on a Personal account, but you can add them from Billing. Optanik Support is $10 per technician a month and OptaMeet is $5 per user a month, and the account owner's own seat is paid too. Account-Owner Unified Access, which gives a Business owner free seats, does not apply to Personal accounts.
Keyring on a Personal account
Keyring is free on a Personal account for the owner, with a personal vault and the workspace vault. Sharing folders or records is not available on Personal, and Keymaster seats can't be bought.
What Optanik Personal includes
Personal includes Endpoints with remote control, PowerShell, SSH and VDI, Group Objects, File Management, Patch Management, Optanik Network and LAN Sharing, Security, the REST API, MCP and webhooks. There is no daily time limit.
What is Business only
Group Policies, Device Configuration (printers and mapped drives), Optanik Domain, Optanik DNS, Domain Users, Software deployment, Automation and Reports are Business only. So are branding, email notifications, custom SMTP and extra client workspaces. Locked items show greyed out in the Optanik menu, and a switch in Settings, General, Account type hides them.
People on a Personal account
A Personal account has the owner, plus people who have a paid Optanik Support or OptaMeet seat. Inviting users is only available once the account has a paid Optanik Support or OptaMeet license.
Personal use only
Personal accounts are for your own and your household's computers. They can't be used to manage customers' devices or an employer's devices, or to run an MSP or IT services business. You accept these terms when you choose Personal.
Converting between Personal and Business in Optanik
Converting from Business to Personal pauses the Business-only features and keeps their data; they come back when you convert to Business again. To convert to Personal, the account needs 30 endpoints or fewer, no paid Business endpoints and no extra workspaces. Converting to Business bills endpoints at Business pricing.
More: Optanik pricing overview · Optanik endpoint pricing · Optanik Support (Ticketing) pricing · Optanik Keyring pricing · OptaMeet pricing · Account-Owner Unified Access · Licenses and seats · Billing, changes, and cancelling · Billing for MSPs with a workspace per client · Failed payments and past-due accounts · The free plan · Pricing questions and answers